FAQ


COVID-19

Please note, during this unprecedented time due to the COVID-19 pandemic the safeguards and limited flight capacity, flight cancellations, government restrictions, and an increase in package volume at processing facilities, there may be shipping delays. Rest assured, your order will get to you. An estimated time of 7 to 14 business days per order. Your cooperation, and patience are greatly appreciated.

 

RETURNS

In response to the COVID-19 pandemic, the safety and health of our Sacred Team, Family and Customers are top priority. While we endure  this unprecedented time ALL ITEMS WILL BE FINAL SALE until further notice. We can't assume all customers returning/exchanging items are practicing social distance. Please review the size chart for each product before placing your order.

 

PRE-ORDERS

When pre-ordering from The Writings Collection or from the Sacred Edition, please be 100 percent sure as we do not accept cancellations on pre-orders that are placed. If you purchase a pre-order product along with other products, your order will be held until your pre-order product arrives for processing and packaging. If you would prefer your items ship separately, please place a separate order. 

 

SIZING 

All products are based on men's measurements. All products are preshrunk to minimize shrinkage. Review size chart for more sizing details before placing your order.  NOTE: IF YOU ARE BETWEEN SIZES, PLEASE SIZE UP FOR A LOOSER FIT OR SIZE DOWN FOR A MORE SNUG FIT.

 

SHIPPING 

Here at Sacred Writings Clothing Co. Embody the Sacred Writings of God we offer FREE SHIPPING for all orders.

 

Currently we only ship domestically. We aim to fill orders within 3 business days from when the order was placed. If your order is a Pre-Ordered item please allow 7-14 business days for your order to be processed and filled. Once your order is received you will receive an email confirmation with a tracking number once your order is ready to be ship.

All orders are processed and fulfilled in California. Please be aware that shipping  time frames can differ from state to state due to special events and circumstances. We highly recommend using the tracking information when available, to ensure your order is delivered successfully. If you have any questions or concerns please reach out the United States Postal Office, and provide them with your tracking number. 

Once your order is picked up for delivery Sacred Writings Clothing Co. Embody the Sacred Writings of God is not responsible for any packages that are lost, stolen, or damaged. We recommend reaching out to the United States Postal Office for any questions or concerns.  

 

SHIPPING CHANGES

Once the order is placed we aim to process and package your order as soon as possible. So unfortunately, no changes can be made after your order is placed. This includes changes to the delivery option, delivery address, payment method, or the products in the order. 

Nevertheless, there might be enough time to cancel your order and create a new one. If you would like to do so, please email sacredwritings.care@gmail.com. We will cancel your order if it hasn't been processed and packed yet. 

If you entered the wrong shipping address and would like to change it. Please email us as soon as possible via sacredwritings.care@gmail.com We will try our best to get these changes before it is too late. 

 

PAYMENT

Sacred Writings Clothing Co. Embody the Sacred Writings of God. accepts the following payment from Visa, and Mastercards. We take security very seriously so your details will be safe with us. 

The State of California requires us to collect sales tax. The tax rate applied to your order will generally be the combined state and local rate of the address where your order is shipped.

  

CARE AND SPECIFICATIONS 

Our hope is that you love your sacred items enough to properly care for them. It's important that you read the wash instructions on the inside label of all your items. We highly recommend that you wash all items with like colors in cold water, and either air dry or tumble dry based on your purchased item. Please note, we are not responsible for any worn or damaged items. Again please read the label(s).

 

 SALES

During our sales period we will work to have orders dispatched on time. We apologize in advance if any delays occur. 

  

ORDER CHANGES

Unfortunately, no changes to an order can be made after it has been placed but please email sacredwritings.care@gmail.com as soon as possible if you would like to cancel your order and place a new one. The Sacred Team works quickly to process orders but we will try our best to process your request. 

   

 DISCOUNTS 

Discount codes are sacred. If you happen to forget to apply your discount code at checkout please email The Sacred Team at: sacredwritings.care@gmail.com, and you will receive future information.