FAQ
PERKS OF HAVING A SACRED ACCOUNT
With a Sacred Account you can save payment and shipping information which helps you check out faster. You'll also receive special offers, updates, and first look at new arrivals.
SHIPPING POLICY
Here at Sacred Writings Clothing Co. Embody the Sacred Writings of God we offer FREE SHIPPING for orders $175 or more.
Currently we only ship domestically. We aim to fill orders within 5 -7 business days from when the order was placed. Orders placed after 8PM (PST) may processed the next business day.If your order is a Pre-Ordered item or Limited Edition item please allow 7-14 business days for your order to be processed and filled from the release date.
Once your order is received you will receive an email confirmation with a tracking number once your order is ready to be ship.
Orders are processed and fulfilled in California. Please be aware that shipping time frames can differ from state to state due to special events, circumstances specific collection launches, and other peak seasons. We highly recommend using the tracking information when available, to ensure your order is delivered successfully. All customers are responsible for monitoring the delivery of their shipment once the order has left our storehouse.
If you have any questions or concerns about your tracking please reach out to your local United States Postal Office, and provide them with your tracking number. Sacred Writings Clothing Co. Embody the Sacred Writings of God is not responsible for any packages that are lost, stolen, or damaged.
SHIPPING CHANGES
Once the order is placed we aim to process and package your order as soon as possible. So unfortunately, no changes can be made after your order is placed. This includes changes to the delivery option, delivery address, payment method, or the products in the order.
Nevertheless, there might be enough time to cancel your order and create a new one. If you would like to do so, please email support@sacredwritingsclothing.com. We will cancel your order if it hasn't been processed and packed yet.
If you entered the wrong shipping address and would like to change it. Please email us as soon as possible via sacredwritings.care@gmail.com. We will try our best to get these changes before it is too late.
PRE-ORDERS
When pre-ordering please be 100 percent sure as we do not accept cancellations on pre-orders that are placed. If you purchase a pre-order product along with other products, your order will be held until your pre-order product arrives for processing and packaging. If you would prefer your items ship separately, please place a separate order.
LIMITED EDITION
When purchasing a limited edition item (ie: The HOODIE of The Year) Please note that due to high demand and the unique nature of our product(s), processing and shipping may take a minimum of 7-14 days. Additionally, some details are made to order for an extra touch of customization. We appreciate your patience and understanding.
RETURNS
For items purchased online, all returns must be submitted within 14 days from when your order is fulfilled. To be eligible for return, item(s) must be sent back in sale-able condition, in its original packaging with tags attached. The item must be new, not worn unaltered, and free of any odors or fragrances. We are not responsible for shipping on any returned items. The customer is responsible.
WE DO NOT ACCEPT RETURNS OF ANY PRODUCTS PURCHASED AT OUR SACRED PLACE POP UPS.
ALL SALE PRODUCTS ARE FINAL NO EXCEPTIONS.
RETURNS FOR BLACK FRIDAY AND CYBER MONDAY
All sales are final for Black Friday and Cyber Monday promotions.
SIZING
All products are based on mens, women's, kids, and unisex measurements. All products are preshrunk to minimize shrinkage. Review size chart and detail description for more details before placing your order.
NOTE: SOME ITEMS ARE DESIGNED TO BE OVERSIZED OR RELAXED FIT. IF YOU ARE BETWEEN SIZES, PLEASE SIZE UP FOR A LOOSER FIT OR SIZE DOWN FOR A MORE SNUG FIT BASED ON THE STYLE OF EACH ITEM.
CARE INSTRUCTIONS
- Machine wash cold with like colors
- Line dry
- Do not bleach
- Do not tumble dry
- Do not dry clean
- Do not iron if printed
PAYMENT
Sacred Writings Clothing Co. Embody the Sacred Writings of God. accepts the following payment from Visa, Mastercards, and AfterPay (Online Only). We take security very seriously so your details will be safe with us.
The State of California requires us to collect sales tax. The tax rate applied to your order will generally be the combined state and local rate of the address where your order is shipped.
CARE AND SPECIFICATIONS
Our hope is that you love your sacred items enough to properly care for them. We highly recommend that you wash all items with like colors in cold water, and either air dry or tumble dry based on your purchased item. Please note, we are not responsible for any worn or damaged items.
SALES
During our sales period we will work to have orders dispatched on time. We apologize in advance if any delays that may occur.
ALL SALE PRODUCTS ARE FINAL NO EXCEPTIONS.
ORDER CHANGES
Unfortunately, no changes to an order can be made after it has been placed but please email support@sacredwritingsclothing.com as soon as possible if you would like to cancel your order and place a new one. The Sacred Team works quickly to process orders but we will try our best to process your request.
DISCOUNTS
Discount codes are sacred. If you happen to forget to apply your discount code at checkout please email The Sacred Team at: support@sacredwritingsclothing.com, and you will receive future information.
HAVE A QUESTION OR WANT TO COLLAB
Email info@sacredwritingsclothing.com . Most email responses are made within 24-48HRS. But please allow us more time during busy periods.